Privacy Policy

JustHeatPumpsLLC.com operates the JustHeatPumpsLLC.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the JustHeatPumpsLLC.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at JustHeatPumpsLLC.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Text Messaging Policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Theresa M profile picture
Theresa M
October 31, 2026
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Justin was on time, professionlal, and efficient. Just Heat Pumps rocks.
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Keith K profile picture
Keith K
October 26, 2026
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Just Heat Pumps did a great job installing our system. So far the heat pump is working great, our home is comfortable and the installation was very affordable.
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Bob M profile picture
Bob M
October 23, 2026
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The annual maintenance program continues Just Heat Pumps philosophy that they want your system running right. If not it reflects on them. Justin was great, polite, calm, friendly, and informative regardless of how many questions I asked. Also not indication at all that I should be spending more or need something or else. No upselling in sight. I have recommend these guys to several neighbors and will continue to spread the word when I can.
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David B profile picture
David B
October 20, 2026
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Every single person I talked to at JHP listened to me and thoughtfully and thoroughly answered every question and concern I had, especially Tom (sales), Ryan and Ben (installation), Xerxes (head honcho), and Kevin and Tino who poured the concrete slab AND went above and beyond to remove an old unit from my crawl space that I couldn’t figure out how to do on my own. The professionalism exhibited by every member of the team could not have been higher, but the most enduring impression was everyone’s pride in their work and how much they obviously enjoyed being a member of the JHP team. It’s too soon to say how the system they installed will perform, but I have every confidence that should any issues arise, they will be addressed with the same level of care and expertise shown during the installation. A rare and exceptional group of people who take pride in their work while treating you with common human decency. A memorably positive experience all the way around.
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David L profile picture
David L
October 19, 2026
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Efficient, knowledgeable, friendly staff. Great system performance throughout the house through our very hot summer.
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Paulette S profile picture
Paulette S
October 13, 2026
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Our experience with Just Heat Pumps was outstanding. Xerses and Erin, other JHP staff, and their contractors for installation and electrical work were very skilled, professional, and conscientious. It’s just over a year that JHP installed mini split wall and ceiling units in our home. During one of the hottest summers in Colorado history, we stayed super cool. We used the heat feature as a supplement to our hot water heat system in the winter and the house was uniformly warm and comfortable. We also had our annual service inspection, and the system was thoroughly checked and cleaned. Before we chose JHP, we met with several companies to find they were pretty good sales people, but short on technical knowledge and unable to solve a few workarounds that we needed. We chose JHP because they had the tools to right size our units, make helpful suggestions, and genuinely knew the pros and cons of various options. We have been so pleased with Just Heat Pumps and would not hesitate to highly recommend this awesome company.
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Greg M profile picture
Greg M
October 13, 2026
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We got our annual tune up on the system. Everything is in good shape. Kevin was our service technician and he was terrific! He was polite, courteous and friendly. He answered my questions and explained why the fan periodically activates when the system is "Off". This is a great local company with great design and service. They have my wholehearted recommendation for their products and services. Thank you Xerxes, Erin and Kevin - you do a great job.
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Jim S profile picture
Jim S
October 13, 2026
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Complementary maintenance service to clean the outside unit, check out the system, and answer question. Everything is working great and glad to have the Just Heat Pumps team taking care of it all.
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Garrison H profile picture
Garrison H
September 20, 2026
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Just Heat Pumps replaced our furnace with a heat pump and was fantastic to work with through the entire process! They were prompt, professional, transparent, and friendly. Xerxes takes a data driven approach to specifying the best system. The installation team even asked if we wanted to write anything in the concrete pad they poured for mounting the condenser, which our daughters loved!
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Robert G profile picture
Robert G
August 24, 2026
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Working with Just Heat Pumps LLC was a 5-star experience all around. Their depth of knowledge on modern heat pump systems, efficiency ratings, and local Denver incentives set them completely apart from traditional HVAC outfits. The installation was handled on schedule with meticulous attention to detail and clean workmanship. Our home stays perfectly comfortable, and the system is remarkably efficient and quiet. Highly recommend them to anyone making the switch to an all-electric heat pump setup!
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