Prepare For Your Heat Pump Evaluation

Our home assessment and HVAC diagnostic evaluation aims to provide you with the knowledge and understanding to choose the best possible heat pump for your home. In order to accurately design your heat pump system, we will listen to your experiences and also need access to all of your HVAC system ranging from electrical to duct ends.

Please read through the quick list below and contact us with any questions before we arrive.

How to prepare for a successful Heat pump evaluation

Let’s Get Ready For An Awesome Heat Pump Evaluation Visit!

Please go through the following list to prepare your home for diagnostic tests before we arrive.

1. Note All of Your HVAC System Wants and Complaints.

Is your winter heating cost really high? Are there cold or hot spots that are uncomfortable in your home? Did your last HVAC contractor leave you with problems you want corrected? Write it all down and keep it handy to discuss when we arrive.

2. Uncover All of Your Ducts, Returns and Supplies.

Covered ducts are technically blocked off, and are restricting airflow, often done to limit the effects of an oversized furnace. As we measure airflow through ductwork, blocked vents will limit: 1) performance, 2) heat delivered, 3) uniformity of temperature, 4) pressure distributions, and also 5) accuracy of heat pump design. Uncovering your ducts will increase heat pump performance, temperature uniformity and comfort as well as increase lifecycle.

Our duct testing protocols will require access to your vents, specifically to meet design needs and some rebate protocols. Please uncover any vents that have furniture, rugs, or other obstructions to airflow.

Please tell us if there are any ducts which you plan to keep covered indefinitely. We will include these in our design, and inform you of the impacts on running costs, performance and possibly rebates.

3. Putting Rebate Priorities Out Front

System design is at the heart of maximizing your heat pump rebates. While the rebates are sizable, they also come with strict requirements on system design and performance, testing and validation.

Our heat pump home evaluation protocols are designed to maximize rebate success. Thank you for helping us do our best work!

a successful Heat pump evaluation

4. Please Read Through Our Pre-Eval Checklist

Please read through the rest of these preparations for our visit to ensure the evaluation goes smoothly:

Identify Existing HVAC Equipment – Take note of the type, age and condition of your current heating and cooling system(s), including your thermostat(s) location(s).
Attic, Crawlspaces and Basements – Similar to the attic, we need to have access and clear visuals into the crawlspace and basement areas to identify any unconditioned ductwork or potential design issues.
Mechanical Room Access – To test for system health, safety, proper airflow, and more, we’ll need access to the mechanical room where your HVAC system is located. Please remove any hazards and provide clear access to these systems. Note that we may be drilling small pilot holes in order to insert measurement probes into the air flow ductwork. We will seal these holes when complete.
Describe Home Layout – Be ready to discuss the layout of your home including: square footage, number of floors, and any areas that need special attention such as finished basements, sunrooms or additions perhaps with different construction history than the original home.
List Upcoming Renovations – Please share any planned renovations or home improvements such as insulation upgrades, window replacements, air sealing, etc. that could impact your home heating performance.
Communicate Your Preferences – Let us know about your preferences for temperatures at night and day, as well as features like zoning, smart thermostats, low-noise operation, and be ready to tell us about your long term energy goals.
Electrical System – Please communicate any issues or changes you have in your electrical panel and system, especially if changes are planned or completed.
Questions – Write down any questions or concerns you have about heat pumps, such as efficiency, rebates, costs to operate, maintenance, and more.

5. Plan For Some Noise and Change In Temperature

In order for us to conduct proper testing, we’ll need to use and will be using many pieces of specialized equipment. We’ll also need to be turning on and off your HVAC/air conditioning/heating system. It may get noisy and little warm/cool for a few minutes when we test your HVAC system.

We just want to let you know that your normal flow might be affected a bit during the evaluation. We appreciate you allowing us to conduct the testing according to our diagnostic standards, and also any requirements needed by local or utility authorities so that you can maximize rebates as well.

6. Contact Us With Any Questions or Concerns

Do you have any questions or concerns before our visit? Please use our Contact Us and we’ll address any you have!

We’re excited to help you with our heat pump home evaluation!

7. Get Ready For Your Audit Report!

There is a lot of data, design options, and information we collect in order to accurately plan you heat pump system. We will do several calculations and modeling of your home in order to build a full heat pump design and proposal for you. This will take us a few days to do. We’ll email your proposal packet when finished, and follow up with you to discuss!

Book a Discovery Call

Fill out our quick contact form and we’ll be in touch ASAP.

Want to call now instead? Give us a ring at 303-525-4328!

    
 
 
       Posted on Google  
   
   Pat K 
 July 10, 2026
 
 
 Trustindex verifies that the original source of the review is Google. My old furnace was 26 years old. It still worked, but its motherboard was outside of where it was supposed to be. It had been MacGuyvered by the last furnace repairman in 2019, who told me that the warehouse that kept Lennox replacement parts for their older models had been flattened by a tornado, so the older parts were no longer available. Today, I have a heat pump installed. The outside unit is so quiet that I can barely hear it from the back door, about 15 ft away. The installers just left about 30 minutes ago, and the temperature has already dropped 1°F. Plus heat pumps are far more energy efficient than regular furnaces, gas or electric. If you're in Denver metro and are looking for this same change up, may I recommend Just Heat Pumps? The company is owned by someone I used to work with at NREL, so I knew they'd be ethical. Their installers were wonderful at wrangling around my five cats, were on time, and worked hard and professionally over the course of the two-day installation.
  
 
      Posted on Google  
   
   Tomas V 
 June 22, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Really great experience with Just Heat Pumps installing a 4-zone heat pump at my townhome. They were great communicators throughout the entire process and completely transparent. This business actually cares about their customers and I can't recommend them enough.
  
 
      Posted on Google  
   
   Bart B 
 May 28, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I sensed a high degree of professionalism from the start.  Our finished basement can be uncomfortably cool and our garage can get really hot in summer.  We did a mini split in both locations.  Did try the basement one last night, so effective and quiet.  The poured in place pad for the unit outside is impressive.  All the people we had contact with were outstanding and all were willing to go out of their way for the customer.  Special accolades to our installers Ben/Ryan for an amazing job!
  
 
      Posted on Google  
   
   Cameron D 
 May 20, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I'm training for HVAC and I was able to shadow Justin for a day and I was able to learn more that day then weeks on an online course.
  
 
      Posted on Google  
   
   Bob R 
 April 17, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Professional, Affordable, Clean, & Organized! From the very first call to the final walk through of our new heat pump-based HVAC system, I received nothing but excellent communication and service from Just Heat Pumps. I saved THOUSANDS - more than TEN GRAND after qualifying for and stacking incentives and rebates to replace our 43 year old system. Just Heat Pumps made it easy by handling most of the paperwork. The installers (Justin and Kevin) were fast and friendly and the electrician (Evan) was so good that we're hoping he can do some other work for us. They took great care to lay down drop cloths and to clean up after themselves. Not one single piece of trash or even dust was left behind. Super easy to work with - I've already recommended Just Heat Pumps to my friends and family, now I'm recommending them to you.
  
 
      Posted on Google  
   
   Anna R 
 April 14, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I really enjoyed working with Just Heat Pumps. They are professional, explain everything, and get the job done efficiently and effectively. I’m very happy with the work and help with the great rebates available. Thank you!
  
 
      Posted on Google  
   
   George M 
 February 4, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Tom came by to take some measurements, readings etc to prepare a quote. I was very happy with his work - he is very knowledgeable, friendly and was all round a pleasure to have visit my home. I am looking forward to the quote and would be very comfortable with having him do the work. Update a few months later: I went with JHH for my heat pump, and I am very glad that I did. They did a fantastic job, quoted very competitively, installed a high quality unit, and have been extremely responsive with my questions after the fact. There was a small issue with my electrical circuit (not the unit itself) and the owner came down in the middle of the night at 3f to bring space heaters to keep us comfortable until a fix could be made. I am extremely grateful and would recommend JHH completely.
  
 
      Posted on Google  
   
   JT K 
 January 27, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Just Heat Pumps was really wonderful to work with as we installed a heat pump in our house to replace a gas furnace and AC. Initially, I took out multiple quotes from other recommended HVAC companies but overall I felt like I wasn't getting the time and attention to my home's issues. I had major temperature differentials between the 1st and 2nd floor and air pressure differences in rooms that compounded the issue. It seemed like other companies didn't really take that seriously. I also got multiple different heat pump size recommendations. So I took about 6 months to research the science and by the end of that I finally found Just Heat Pumps with a very scientific and responsive approach. During the first visit, they really spoke about the system in a way that matched my research. The quote they provided was very straightforward and they did not deviate from that original pricing. The installation process was very professional and the folks kept my house nice and clean, with quality installation of the air handler and ducting. Based off the pressure differentials, the installation team came up with a inventive, yet cost effective duct system that allows air to circulate throughout the rooms upstairs without light and sound transfer (to help my baby). They also worked with an electrician that knew his stuff (Ampro) and he set us up nicely, futureproofing our house. Xerxes and team have visited multiple times since installation to check on performance and are very responsive. Plus their website has lots of helpful info on rebates, etc. Overall, Just Heat Pumps was great to work with. Compared to others, their prices seem slightly higher, but I would say that it is a premium well worth it. With performance, the Fujitsu heat pump did well in the recent cold snap. It was also helping in the tail end of the summer with the hot upstairs. The overall comfort of the house is much improved. It will also help us keep our home more protected from poor air quality on the front range. We used to need to open and close windows a lot to get air flow. I would say that using a heat pump has increased our warming electricity costs but brought down our gas usage significantly. I wouldn't say it is saving us money in the winter, just shifting costs to electricity. Overall,  we highly recommend them!
  
 
      Posted on Google  
   
   Greg K 
 December 9, 2025
 
 
 Trustindex verifies that the original source of the review is Google. From start to finish we had a great experience with Just Heat Pumps. They helped us navigate the very confusing set of rebates and credits to ensure we maximized our savings. They guided us in performing worthwhile upgrades to our home insulation and sealing to optimize the size of heat pump (again, saving money and energy).  They were helpful, professional, great communicators, and really took care of everything along the way. My wife and I appreciated the way they gave us the information we needed without overwhelming us. Their installation staff were dedicated to getting our system installed and configured exactly as we need it and keeping the space cleaned up after them. Our house is more comfortable, we have a smart thermostat, and it's great peace of mind knowing it will last for a long time. The new system takes up less space inside and they located the exterior part in a better location compared to our old A/C unit. In talking to them we heard about their practices for proactive outreach in case any issues come up with the hardware. I'm confident we can rely on their service if a need arises in the future. Our thanks goes out to Xerxes, Erin, and their crew!
  
 
      Posted on Google  
   
   Jill B 
 November 26, 2025
 
 
 Trustindex verifies that the original source of the review is Google. I couldn't have been happier with every aspect of working with Just Heat Pumps.  When I first decided to get a heat pump, a different company was referred to me, and meeting with them was not great.  They didn't give me enough information.  I'm so glad I waited and found Just Heat Pumps.  They gave me so much more information and communication was always clear and thorough.  Erin and Xerxes were both wonderful.  And they have followed up with me and been out to make sure everything is perfect.  I am very satisfied with my heat pump. I have been through a cold winter with it, but not yet through a summer.
  
 
  
  
 
 
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