Prepare For Your Heat Pump Evaluation

Our home assessment and HVAC diagnostic evaluation aims to provide you with the knowledge and understanding to choose the best possible heat pump for your home. In order to accurately design your heat pump system, we will listen to your experiences and also need access to all of your HVAC system ranging from electrical to duct ends.

Please read through the quick list below and contact us with any questions before we arrive.

How to prepare for a successful Heat pump evaluation

Let’s Get Ready For An Awesome Heat Pump Evaluation Visit!

Please go through the following list to prepare your home for diagnostic tests before we arrive.

1. Note All of Your HVAC System Wants and Complaints.

Is your winter heating cost really high? Are there cold or hot spots that are uncomfortable in your home? Did your last HVAC contractor leave you with problems you want corrected? Write it all down and keep it handy to discuss when we arrive.

2. Uncover All of Your Ducts, Returns and Supplies.

Covered ducts are technically blocked off, and are restricting airflow, often done to limit the effects of an oversized furnace. As we measure airflow through ductwork, blocked vents will limit: 1) performance, 2) heat delivered, 3) uniformity of temperature, 4) pressure distributions, and also 5) accuracy of heat pump design. Uncovering your ducts will increase heat pump performance, temperature uniformity and comfort as well as increase lifecycle.

Our duct testing protocols will require access to your vents, specifically to meet design needs and some rebate protocols. Please uncover any vents that have furniture, rugs, or other obstructions to airflow.

Please tell us if there are any ducts which you plan to keep covered indefinitely. We will include these in our design, and inform you of the impacts on running costs, performance and possibly rebates.

3. Putting Rebate Priorities Out Front

System design is at the heart of maximizing your heat pump rebates. While the rebates are sizable, they also come with strict requirements on system design and performance, testing and validation.

Our heat pump home evaluation protocols are designed to maximize rebate success. Thank you for helping us do our best work!

a successful Heat pump evaluation

4. Please Read Through Our Pre-Eval Checklist

Please read through the rest of these preparations for our visit to ensure the evaluation goes smoothly:

  • Identify Existing HVAC Equipment – Take note of the type, age and condition of your current heating and cooling system(s), including your thermostat(s) location(s).
  • Attic, Crawlspaces and Basements – Similar to the attic, we need to have access and clear visuals into the crawlspace and basement areas to identify any unconditioned ductwork or potential design issues.
  • Mechanical Room Access – To test for system health, safety, proper airflow, and more, we’ll need access to the mechanical room where your HVAC system is located. Please remove any hazards and provide clear access to these systems. Note that we may be drilling small pilot holes in order to insert measurement probes into the air flow ductwork. We will seal these holes when complete.
  • Describe Home Layout – Be ready to discuss the layout of your home including: square footage, number of floors, and any areas that need special attention such as finished basements, sunrooms or additions perhaps with different construction history than the original home.
  • List Upcoming Renovations – Please share any planned renovations or home improvements such as insulation upgrades, window replacements, air sealing, etc. that could impact your home heating performance.
  • Communicate Your Preferences – Let us know about your preferences for temperatures at night and day, as well as features like zoning, smart thermostats, low-noise operation, and be ready to tell us about your long term energy goals.
  • Electrical System – Please communicate any issues or changes you have in your electrical panel and system, especially if changes are planned or completed.
  • Questions – Write down any questions or concerns you have about heat pumps, such as efficiency, rebates, costs to operate, maintenance, and more.

5. Plan For Some Noise and Change In Temperature

In order for us to conduct proper testing, we’ll need to use and will be using many pieces of specialized equipment. We’ll also need to be turning on and off your HVAC/air conditioning/heating system. It may get noisy and little warm/cool for a few minutes when we test your HVAC system.

We just want to let you know that your normal flow might be affected a bit during the evaluation. We appreciate you allowing us to conduct the testing according to our diagnostic standards, and also any requirements needed by local or utility authorities so that you can maximize rebates as well.

6. Contact Us With Any Questions or Concerns

Do you have any questions or concerns before our visit? Please use our Contact Us and we’ll address any you have!

We’re excited to help you with our heat pump home evaluation!

7. Get Ready For Your Audit Report!

There is a lot of data, design options, and information we collect in order to accurately plan you heat pump system. We will do several calculations and modeling of your home in order to build a full heat pump design and proposal for you. This will take us a few days to do. We’ll email your proposal packet when finished, and follow up with you to discuss!

Book a Discovery Call

Fill out our quick contact form and we’ll be in touch ASAP.

Want to call now instead? Give us a ring at 303-525-4328!

Posted on Google Google
Theresa M profile picture
Theresa M
October 31, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Justin was on time, professionlal, and efficient. Just Heat Pumps rocks.
Posted on Google Google
Keith K profile picture
Keith K
October 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Just Heat Pumps did a great job installing our system. So far the heat pump is working great, our home is comfortable and the installation was very affordable.
Posted on Google Google
Bob M profile picture
Bob M
October 23, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The annual maintenance program continues Just Heat Pumps philosophy that they want your system running right. If not it reflects on them. Justin was great, polite, calm, friendly, and informative regardless of how many questions I asked. Also not indication at all that I should be spending more or need something or else. No upselling in sight. I have recommend these guys to several neighbors and will continue to spread the word when I can.
Posted on Google Google
David B profile picture
David B
October 20, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Every single person I talked to at JHP listened to me and thoughtfully and thoroughly answered every question and concern I had, especially Tom (sales), Ryan and Ben (installation), Xerxes (head honcho), and Kevin and Tino who poured the concrete slab AND went above and beyond to remove an old unit from my crawl space that I couldn’t figure out how to do on my own. The professionalism exhibited by every member of the team could not have been higher, but the most enduring impression was everyone’s pride in their work and how much they obviously enjoyed being a member of the JHP team. It’s too soon to say how the system they installed will perform, but I have every confidence that should any issues arise, they will be addressed with the same level of care and expertise shown during the installation. A rare and exceptional group of people who take pride in their work while treating you with common human decency. A memorably positive experience all the way around.
Posted on Google Google
David L profile picture
David L
October 19, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Efficient, knowledgeable, friendly staff. Great system performance throughout the house through our very hot summer.
Posted on Google Google
Paulette S profile picture
Paulette S
October 13, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our experience with Just Heat Pumps was outstanding. Xerses and Erin, other JHP staff, and their contractors for installation and electrical work were very skilled, professional, and conscientious. It’s just over a year that JHP installed mini split wall and ceiling units in our home. During one of the hottest summers in Colorado history, we stayed super cool. We used the heat feature as a supplement to our hot water heat system in the winter and the house was uniformly warm and comfortable. We also had our annual service inspection, and the system was thoroughly checked and cleaned. Before we chose JHP, we met with several companies to find they were pretty good sales people, but short on technical knowledge and unable to solve a few workarounds that we needed. We chose JHP because they had the tools to right size our units, make helpful suggestions, and genuinely knew the pros and cons of various options. We have been so pleased with Just Heat Pumps and would not hesitate to highly recommend this awesome company.
Posted on Google Google
Greg M profile picture
Greg M
October 13, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We got our annual tune up on the system. Everything is in good shape. Kevin was our service technician and he was terrific! He was polite, courteous and friendly. He answered my questions and explained why the fan periodically activates when the system is "Off". This is a great local company with great design and service. They have my wholehearted recommendation for their products and services. Thank you Xerxes, Erin and Kevin - you do a great job.
Posted on Google Google
Jim S profile picture
Jim S
October 13, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Complementary maintenance service to clean the outside unit, check out the system, and answer question. Everything is working great and glad to have the Just Heat Pumps team taking care of it all.
Posted on Google Google
Garrison H profile picture
Garrison H
September 20, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Just Heat Pumps replaced our furnace with a heat pump and was fantastic to work with through the entire process! They were prompt, professional, transparent, and friendly. Xerxes takes a data driven approach to specifying the best system. The installation team even asked if we wanted to write anything in the concrete pad they poured for mounting the condenser, which our daughters loved!
Posted on Google Google
Robert G profile picture
Robert G
August 24, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Working with Just Heat Pumps LLC was a 5-star experience all around. Their depth of knowledge on modern heat pump systems, efficiency ratings, and local Denver incentives set them completely apart from traditional HVAC outfits. The installation was handled on schedule with meticulous attention to detail and clean workmanship. Our home stays perfectly comfortable, and the system is remarkably efficient and quiet. Highly recommend them to anyone making the switch to an all-electric heat pump setup!
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more